Masks remain MANDATORY in the clinic for those with respiratory symptoms.
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The clinic will be closed on Friday, April 18 for Good Friday and on Monday, April 21 for Easter Monday.
The urgent care After Hours clinic on Saturday, April 19 will run as normal with phones answered for urgent care inquiries ONLY from 8:00am-9:20am or until the urgent care clinic fills, whichever comes first.
Regular business hours will resume on Tuesday, April 22 with phones answered starting at 9:00am.
Our wait list is currently closed, however, if you are a prospective patient who already applied on our wait list when it was open, please check your email. We only communicate with prospective patients by email. Be sure to check your spam/junk folders as well!
New patients whose wait list applications are accepted will receive communication from us by email with their first visit appointment date and 2 forms to complete. If these forms are not completed ahead of the scheduled first visit appointment, the first visit appointment will be cancelled and prospective patients will need to start the process again by reapplying on our wait list when it opens again. Please note, we have no plans to open a new wait list at this time.
If you are a prospective patient and have not heard from us, please monitor your email for any communication from us. Please do not present to the clinic or call asking if you have been accepted. The staff at the clinic don’t have access to the wait list and are unable to help you. If you are accepted you will receive an email from us with further instructions.
We are so excited to announce, Dr. Adam Cheong, who will be joining Richmond Medical Clinic in January 2025. If you submitted a waitlist application before we closed our waitlist, keep an eye on your email. Those accepted will be contacted by email.
Do not call the clinic to ask about the status of your application. Our reception staff have no access to the waitlist, nor do they have any information about the waitlist. Contacting the clinic pulls our staff away from supporting our existing patients. Instead, keep an eye on our email!
A reminder that we are accepting only a limited number of new patients and completing a waitlist application does not guarantee you will be accepted as a patient.
Online Booking Portal is Live!
ONLY AVAILABLE TO ACTIVE PATIENTS OF RICHMOND MEDICAL CLINIC
We hear you! Our phone lines have long waits. And booking online - well you can't get the appointments you want because most appointments aren't available for online bookings.
We want this to be easy for you!
For this reason, we have simplified the process to make it EASIER and QUICKER.
Navigate to our online booking page to book a routine care appointment and find out more information.
WALK-INS AND APPOINTMENTS AVAILABLE TO RICHMOND MEDICAL CLINIC PATIENTS
Active patients of Richmond Medical Clinic can book appointments (7:30am-12:00pm) or walk-in between 7:30am-11:40am Monday through Friday at the Life Labs on site.
To book a Life Labs appointment please visit our Online Bookings page.
To walk in, simply walk into the clinic, take a number (located by the KIOSK at the front desk) and have a seat in the waiting room.
In accordance with the recommended fees set out by the Ontario Medical Association, some of our fees for uninsured services will be changing effective March 4, 2024.
You can review the changes by clicking the button and selecting Richmond Medical Fee Schedule.
The updated Fee Schedule is also posted in our waiting room and individual exam rooms.
We are seeing an uprise in abuse towards our staff. Our staff are here to help you and work very hard. All patients communicating with our staff in person or over the phone must be respectful and kind. Screaming at and swearing at our staff is considered verbal aggression. All patients of Richmond Medical Clinic are required to abide by our abuse policy listed below.
ABUSE POLICY
The office has a zero tolerance for abusive or disrespectful behaviour toward our staff, our colleagues or fellow patients. Any instance of abuse, physical or verbal, may result in immediate dismissal from the practice and termination of the patient-physician relationship.
Dropping off a stool sample?
Please ensure to drop off all stool samples between 7:30am and 11:30am while the LifeLabs technician on site is able to assist you. Some stool tests like Calprotectin are not covered by OHIP and you are required to pay LifeLabs before dropping off the stool sample. If our technician is not on site you will not be able to drop off any stool samples requiring payment and you will have to go to another lab.
Thank you!
Richmond Medical Clinic is a Family Health Organization committed to providing evidence based, quality health services and programs. We strive to positively impact the health and wellness of our patients in Richmond and the surrounding communities.
Phones are answered at the following times:
AVAILABLE FOR RICHMOND MEDICAL PATIENTS ONLY
PLEASE CALL OUR OFFICE TO BOOK A LIFELABS APPOINTMENT
Richmond Medical Clinic patients can also WALK IN Monday-Friday, 7:30AM - 11:40AM
Monday - 7:30am - Noon
Tuesday - 7:30am - Noon
Wednesday- 7:30am - Noon
Thursday - 7:30am - Noon
Friday - 7:30am - Noon
Hours Updated February 2024
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