Current Updates
Clinic Hours for Friday, December 8, 2023
We will be closing early at 2:00pm on Friday, December 8 for a clinic-wide staff meeting.
Our phones will be answered during the following hours on December 8:
9:00am - 11:30am
1:00pm - 1:45pm
Regular clinic hours will resume on Saturday, December 9 for our urgent care After Hours clinic with phones answered starting at 8:00am for urgent care appointments only.
Dropping off Samples
Stool Samples
Dropping off a stool sample?
Please ensure to drop off all stool samples between 7:30am and 11:30am while the LifeLabs technician on site is able to assist you. Some stool tests like Calprotectin are not covered by OHIP and you are required to pay LifeLabs before dropping off the stool sample. If our technician is not on site you will not be able to drop off any stool samples requiring payment and you will have to go to another lab.
Thank you!
Block Fee Registration
How to Register
Block Fee registration is now open!
Active patients of Richmond Medical Clinic have been emailed instructions on how to register.
To register please visit our block fee page on this website and click the registration button to complete the registration form. Instructions on how to submit payment will be included at the end of the registration form.
Those signing up for block fees MUST COMPELTE BOTH THE REGISTRATION FORM AND SUBMIT PAYMENT. Failure to complete the form or send payment means your registration will not be processed. Submitting payment alone ALSO means your registration will not be processed. You MUST complete both items in order to successfully register for block fees.
PLEASE ENSURE YOU ARE NOT OVERPAYING. MAKE SURE THAT YOU E-TRANSFER THE ACCURATE AMOUNT FOR YOUR PLAN.
If you are unsure what block fees are, what they include or if this service would be of value to you, please visit the Block Fee section on this website to read through our Q&A to find out more information.
Mask Policy Changes
MASK POLICY CHANGES
Effective MONDAY, MAY 29 we will be amending our clinic mask policy to align with the current COVID landscape.
We will continue to actively monitor public health indicators and make adjustments as warranted. Please note, our mask policy is subject to change at any time. Protecting our staff, community and the health of our patients is our number one priority.
Who is REQUIRED to wear a mask in-clinic?
Masks continue to be required for all patients presenting with respiratory symptoms or other contagious symptoms such as but not limited to: cough, sore throat, runny/congested nose, nausea, vomiting, fever, diarrhea, shortness of breath and other transmittable symptoms.
We encourage these patients to mask up BEFORE entering the clinic to prevent exposing our more vulnerable patients to infection.
Who is NOT required to wear a mask in-clinic?
Masks are encouraged but not required for patients being seen in-clinic for routine care.
Online Booking
Online Booking Rules
Online appointment booking is only available for routine care to active patients of Richmond Medical Clinic only. Please review the list of appointments you can and cannot book online. Failure to follow the bookings rules will result in a cancelled appointment, delaying care.
- Urgent care appointments are not available for online booking, please call the clinic directly.
- Online calendars only allow bookings 3 weeks out and up to 4 months in the future. IF YOU NEED TO SEE YOUR DOCTOR FOR ROUTINE CARE EARLIER THAN 3 WEEKS FROM NOW PLEASE CALL THE CLINIC.
- Allergy shots are NOT available for online booking.
- Bloodwork and ECGs are booked with the LifeLabs on site.
- If you acquired a bloodwork/ECG requisition from another physician you MUST bring it to your appointment.
- Concerns regarding mental health medication require a mental health appointment.
- Renewals for mental health medication require a Prescription Renewal - Mental Health.
- All appointments booked online are in person at Richmond Medical Clinic.
Appointments you CAN book online:
- General In Person Appointment (you MUST provide a reason)
- Prescription Renewal - Other
- Prescription Renewal - Mental Health (anxiety, depression, ADHD and the like)
- Mental Health
- Prescription Renewal - Mental Health (anxiety, depression, ADHD, and the like)
- Prescription Renewal - Other
- Routine PAP
- Injections with a nurse (B12, tetanus, Prolia, Pneumovax 23, Adacel)
- Forms
- Bloodwork (LifeLabs)
- ECG (LifeLabs)
Appointments you CANNOT book online:
- Urgent care
- Diabetic visits
- Well Baby visits
- Annual physicals/check ups
- Driver's Medicals
- IUD insertions and removals
- Procedures (ear syringing, wart removals, biopsies)
- Requests for insurance notes (massage therapy, physiotherapy, chiropractic, orthotics)
- Telephone Appointments
- Ongoing prenatal care
If the option you are looking for is not available, please call the clinic to book at:
613-838-1223 ext. 1
Schedules Available for Online Booking
Nurses
LifeLabs
Dr. Partridge
Dr. Belanger
Dr. Pittman
Dr. Miller
Dr. Nagrare
Dr. Che
Dr. Fawcett
Dr. James
Dr. Joanne Lau
Dr. Heather McGee
Dr. Audrey Mayfield
Dr. Audrey Mayfield
GREAT NEWS!
We are very excited to announce that Dr. Audrey Mayfield will be joining Richmond Medical Clinic and taking over Dr. Ridah's practice!
Dr. Mayfield will cover all aspects of Dr. Ridah's practice as of April 15, 2023. Dr. Ridah's last day will be April 30, 2023. Dr. Ridah will not be offering appointments to patients as of March 30, 2023. Patients of Dr. Ridah's who need care between April 1 - 15, 2023 will have support from other physicians at Richmond Medical Clinic for time sensitive issues. You will also have access to the urgent care clinic for any acute issues, as you do now.
If you are a patient of Dr. Ridah's and would like more information be sure to check your email! Those who do not have an email on file will be sent a letter in the mail.
NEW SERVICES
Mental Health and Wellness
Offering virtual and in-person psychotherapy sessions for children and youth, parents, couples, families and adults.
The Practice
Our Health Mission
Richmond Medical Clinic is a Family Health Organization committed to providing evidence based, quality health services and programs. We strive to positively impact the health and wellness of our patients in Richmond and the surrounding communities.
Hours of Operation
- Monday 9:00 am to 4:00 pm
- Tuesday 9:00 am to 4:00 pm
- Wednesday 9:00 am to 4:00 pm
- Thursday 9:00 am to 4:00 pm
- Friday 9:00 am to 4:00 pm
Phones are answered at the following times:
- Mon-Fri 9am to 11:30am and 1pm to 4pm
- Saturday 8:00 am to 9:20 am (phone only)
- Sunday Closed
Lifelabs Hours
AVAILABLE FOR RICHMOND MEDICAL PATIENTS ONLY
PLEASE CALL OUR OFFICE TO BOOK A LIFELABS APPOINTMENT
Monday - 7:30am - Noon
Tuesday - 7:30am - Noon
Wednesday- 7:30am - Noon
Thursday - 7:30am - Noon
Friday - 7:30am - Noon
Hours Updated February 2022