Masks remain MANDATORY in the clinic for those with respiratory symptoms.
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The clinic will be closed on Monday, May 19, 2025 for Victoria Day.
Regular business hours will resume on Tuesday, May 20 with phones answered starting at 9:00am.
***Please note: The urgent care After Hours clinic on Saturday, May 17 will run as normal with phones answered starting at 8:00am until 9:20am or until the clinic fills, whichever comes first. The After Hours clinic is available to active patients of Richmond Medical Clinic only.
We do not routinely administer or stock vaccines offered in grades 7 and 8, which are typically done by school-run clinics during the school year. These include HPV, Hepatitis B and Meningococcal vaccines.
Patients missing these vaccines, who have also received a suspension notice from Ottawa Public Health, can get the immunizations administered at Community Vaccination Clinics run by Ottawa Public Health. Please visit the link below for more information on these Community Vaccination Clinics and to schedule an appointment for the needed immunizations.
Our wait list is currently closed, however, if you are a prospective patient who already applied on our wait list when it was open, please check your email. We only communicate with prospective patients by email. Be sure to check your spam/junk folders as well!
New patients whose wait list applications are accepted will receive communication from us by email with their first visit appointment date and 2 forms to complete. If these forms are not completed ahead of the scheduled first visit appointment, the first visit appointment will be cancelled and prospective patients will need to start the process again by reapplying on our wait list when it opens again. Please note, we have no plans to open a new wait list at this time.
If you are a prospective patient and have not heard from us, please monitor your email for any communication from us. Please do not present to the clinic or call asking if you have been accepted. The staff at the clinic don’t have access to the wait list and are unable to help you. If you are accepted you will receive an email from us with further instructions.
Online Booking Portal is Live!
ONLY AVAILABLE TO ACTIVE PATIENTS OF RICHMOND MEDICAL CLINIC
We hear you! Our phone lines have long waits. And booking online - well you can't get the appointments you want because most appointments aren't available for online bookings.
We want this to be easy for you!
For this reason, we have simplified the process to make it EASIER and QUICKER.
Navigate to our online booking page to book a routine care appointment and find out more information.
WALK-INS AND APPOINTMENTS AVAILABLE TO RICHMOND MEDICAL CLINIC PATIENTS
Active patients of Richmond Medical Clinic can book appointments (7:30am-12:00pm) or walk-in between 7:30am-11:40am Monday through Friday at the Life Labs on site.
To book a Life Labs appointment please visit our Online Bookings page.
To walk in, simply walk into the clinic, take a number (located by the KIOSK at the front desk) and have a seat in the waiting room.
In accordance with the recommended fees set out by the Ontario Medical Association, some of our fees for uninsured services will be changing effective March 4, 2024.
You can review the changes by clicking the button and selecting Richmond Medical Fee Schedule.
The updated Fee Schedule is also posted in our waiting room and individual exam rooms.
We are seeing an uprise in abuse towards our staff. Our staff are here to help you and work very hard. All patients communicating with our staff in person or over the phone must be respectful and kind. Screaming at and swearing at our staff is considered verbal aggression. All patients of Richmond Medical Clinic are required to abide by our abuse policy listed below.
ABUSE POLICY
The office has a zero tolerance for abusive or disrespectful behaviour toward our staff, our colleagues or fellow patients. Any instance of abuse, physical or verbal, may result in immediate dismissal from the practice and termination of the patient-physician relationship.
Dropping off a stool sample?
Please ensure to drop off all stool samples between 7:30am and 11:30am while the LifeLabs technician on site is able to assist you. Some stool tests like Calprotectin are not covered by OHIP and you are required to pay LifeLabs before dropping off the stool sample. If our technician is not on site you will not be able to drop off any stool samples requiring payment and you will have to go to another lab.
Thank you!
Richmond Medical Clinic is a Family Health Organization committed to providing evidence based, quality health services and programs. We strive to positively impact the health and wellness of our patients in Richmond and the surrounding communities.
Phones are answered at the following times:
PLEASE CALL OUR OFFICE TO BOOK A LIFELABS APPOINTMENT IF YOU ARE PATIENT HERE
WALK INs available Monday-Friday, 7:30AM - 11:40AM
Monday - 7:30am - Noon
Tuesday - 7:30am - Noon
Wednesday- 7:30am - Noon
Thursday - 7:30am - Noon
Friday - 7:30am - Noon
Hours Updated May 2025
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