Experiencing sore throat, cough, nausea, fever, rash? You must wear a mask in clinic!
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JULY 1, 2025 - CANADA DAY
The clinic will be closed on Tuesday, July 1 for the Canada Day holiday. Regular business hours will resume on Wednesday, July 2nd with phones answered starting at 9:00am.
The Richmond Medical Clinic is not a walk in clinic. To be seen by a physician at the clinic you need to be an active patient and you need to call ahead to schedule an appointment for urgent care or routine care.
The Life Labs on site does provide walk in appointments from 7:30am-12:00pm.
We do not routinely administer or stock vaccines offered in grades 7 and 8, which are typically done by school-run clinics during the school year. These include HPV, Hepatitis B and Meningococcal vaccines.
Patients missing these vaccines, who have also received a suspension notice from Ottawa Public Health, can get the immunizations administered at Community Vaccination Clinics run by Ottawa Public Health. Please visit the link below for more information on these Community Vaccination Clinics and to schedule an appointment for the needed immunizations.
Online Booking Portal is Live!
ONLY AVAILABLE TO ACTIVE PATIENTS OF RICHMOND MEDICAL CLINIC
We hear you! Our phone lines have long waits. And booking online - well you can't get the appointments you want because most appointments aren't available for online bookings.
We want this to be easy for you!
For this reason, we have simplified the process to make it EASIER and QUICKER.
Navigate to our online booking page to book a routine care appointment and find out more information.
WALK-INS AND APPOINTMENTS AVAILABLE TO RICHMOND MEDICAL CLINIC PATIENTS
Active patients of Richmond Medical Clinic can book appointments (7:30am-12:00pm) or walk-in between 7:30am-11:40am Monday through Friday at the Life Labs on site.
To book a Life Labs appointment please visit our Online Bookings page.
To walk in, simply walk into the clinic, take a number (located by the KIOSK at the front desk) and have a seat in the waiting room.
In accordance with the recommended fees set out by the Ontario Medical Association, some of our fees for uninsured services will be changing effective March 4, 2024.
You can review the changes by clicking the button and selecting Richmond Medical Fee Schedule.
The updated Fee Schedule is also posted in our waiting room and individual exam rooms.
We are seeing an uprise in abuse towards our staff. Our staff are here to help you and work very hard. All patients communicating with our staff in person or over the phone must be respectful and kind. Screaming at and swearing at our staff is considered verbal aggression. All patients of Richmond Medical Clinic are required to abide by our abuse policy listed below.
ABUSE POLICY
The office has a zero tolerance for abusive or disrespectful behaviour toward our staff, our colleagues or fellow patients. Any instance of abuse, physical or verbal, may result in immediate dismissal from the practice and termination of the patient-physician relationship.
Dropping off a stool sample?
Please ensure to drop off all stool samples between 7:30am and 11:30am while the LifeLabs technician on site is able to assist you. Some stool tests like Calprotectin are not covered by OHIP and you are required to pay LifeLabs before dropping off the stool sample. If our technician is not on site you will not be able to drop off any stool samples requiring payment and you will have to go to another lab.
Thank you!
Richmond Medical Clinic is a Family Health Organization committed to providing evidence based, quality health services and programs. We strive to positively impact the health and wellness of our patients in Richmond and the surrounding communities.
Phones are answered at the following times:
PLEASE CALL OUR OFFICE TO BOOK A LIFELABS APPOINTMENT IF YOU ARE PATIENT HERE
WALK INs available Monday-Friday, 7:30AM - 11:40AM
Monday - 7:30am - Noon
Tuesday - 7:30am - Noon
Wednesday- 7:30am - Noon
Thursday - 7:30am - Noon
Friday - 7:30am - Noon
Hours Updated May 2025
Copyright © 2022 Richmond Medical Clinic - All Rights Reserved.
